A manufacturing defect would be something like a blemish on a topsheet or a non impact-induced delamination. Impact damage is not categorized as a manufacturing defect. For instance, if you were charging hard one day and accidentally ran the nose of your board into a tree and it snapped, that would be considered as impact damage and would not be covered under warranty as it was not broken due to a defect in its production. If you are unsure if damage done to your board is due to a manufacturing defect feel free to reach out to us at warranty@nichesnowboards.com before attempting to fix the damage. Please include the product model name, size, serial number, and photos of the issue you are referencing.


Send email request to info@nichesnowboards.com using the email title “Request RA.” If your exchange or return is approved, you will receive an email with additional instructions.

All snowboards and apparel have a 30-day money-back guarantee from the original date of purchase.

  • Items must be in original packaging in new/unused condition.
  • Mail returns require up to 14 business days to process.
  • Refunds will be given within 14 days of receipt of the returned merchandise.
  • Customers will be notified via email when the return has been processed
  • All return shipping charges must be prepaid. No C.O.D. deliveries will be accepted.
  • Niche Snowboards is not responsible for lost packages. We highly recommend shipping with a carrier that offers tracking.
  • For defective product returns please reference our Warranty Policy.
  • Buying a board from a gear exchange / private individual makes warranty null and void.